The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We are blessed with many orders, and are needing approximately 4 weeks before en-route shipping through UPS Ground. You will receive an email from UPS Quantum View when your shipping label is created. You will also receive an Etsy message stating your order has shipped along with a place to track your order.
UPS Ground is fairly quick. We are located in Missouri. UPS should take approximately 2-3 days to deliver your order.
We offer neutral tan and neutral gray carpeting only. We are unable to guarantee shades/tones of your carpet color choice.
We offer custom inlaid paw prints only in the color black. These cute paw prints are strictly aesthetic and offer no traction.
All our items are built one at a time and after your purchase. We use only wood and screw construction. Not nails, staples or plastic like others you may find on the internet or big box stores. You wont be disappointed !
Yes, you can. Due to shipping and packaging reasons, the guardrails on our adjustable ramps do not come attached. We include all the hardware needed to easily attach both rails or just one rail if needed.
No, we do not.
No, we only ship within the US (excluding Alaska & Hawaii).
Due to the size of our products, we do not. We can ship it to your local UPS store though.